At Tidysetup (operated by Sukrano OY), your privacy and data security are our highest priorities. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your personal data when you visit tidysetup.com or make a purchase from us.
1 – HOW DO WE COLLECT PERSONAL INFORMATION?
1.1 We collect personal information directly when you interact with our website (e.g., placing an order, subscribing to our newsletter, or contacting customer support), automatically through browsing technologies (cookies, web beacons), and from trusted third-party service providers (such as payment gateways and analytics providers).
1.2 Order Information: When you purchase something from our store, we collect necessary personal details such as your name, billing address, shipping address, email address, and phone number in order to process and fulfill your order.
1.3 Payment Information: When you pay via credit card, debit card, Apple Pay, Google Pay, or PayPal, your payment credentials are submitted directly to our PCI-compliant payment processors (Stripe, Inc. and PayPal). Tidysetup never stores or handles your full card number or security codes on our servers.
1.4 Device & Browsing Information: When you browse our site, we automatically collect your IP address, browser type, operating system, and pages viewed to optimize website performance and enhance security.
2 – CONSENT & LEGAL BASES FOR PROCESSING
2.1 When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange for delivery/returns, we process this information to perform our contract with you.
2.2 For secondary purposes such as marketing communications, we will always ask for your explicit consent or provide an immediate opt-out mechanism. You can withdraw your consent at any time by clicking “unsubscribe” in promotional emails or by emailing [email protected].
3 – HOW WE USE YOUR INFORMATION
3.1 We use your information to fulfill orders, process payments, provide shipment tracking notifications, respond to customer support inquiries, prevent fraudulent transactions, and comply with applicable tax and accounting laws.
4 – THIRD-PARTY SERVICE PROVIDERS & PAYMENT PROCESSORS
4.1 We only share personal data with third-party service providers (such as payment gateways, shipping couriers, and hosting providers) to the extent necessary to deliver our services.
4.2 Payment Processors: We use Stripe, Inc. and PayPal to securely handle payment transactions. Payment processors have their own privacy policies regarding the financial and personal information we are required to provide to them for purchase-related transactions. We encourage you to review Stripe’s Privacy Policy to understand how Stripe collects and processes payment data.
4.3 International Transfers: Our servers and third-party service providers may process data across international borders (including within the European Union and the United States). All cross-border data transfers are protected under applicable Standard Contractual Clauses and data protection frameworks.
5 – DATA RETENTION & SECURITY
5.1 We retain order and customer records only as long as necessary to fulfill contractual obligations, resolve disputes, maintain accounting/tax records, and comply with legal requirements.
5.2 Security Standards: We maintain technical and administrative safeguards, including 256-bit SSL/TLS encryption across our entire site. Credit and debit card transactions are tokenized and processed via Stripe, Inc., which is certified as a PCI-DSS Service Provider Level 1.
6 – YOUR PRIVACY RIGHTS (GDPR & CCPA/CPRA)
6.1 Depending on your location, you have statutory rights regarding your personal information:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data, subject to legal and regulatory retention obligations.
- Right to Opt-Out: We do not sell or share personal data for monetary value. You may opt out of marketing communications at any time.
To exercise any of these rights, please email our Data Privacy Officer at [email protected].
7 – CONTACT US & POLICY UPDATES
We may update this Privacy Policy from time to time. Changes become effective upon posting. For questions or requests regarding your data, contact us at:
Email: [email protected]
Customer Contact: TidySetup, 111 NE 1st Street, Miami, FL 33132, USA
Operating Entity: Sukrano OY, Riia mnt 49, Viljandi, Estonia (Reg: 14648791)